First of all, I love the rug. It looks exactly like the photos and the quality is great. It’s in totally perfect clean condition despite being vintage
What I loved even more than the carpet was the amount of care taken and time spent in writing such a sincere thank you note. I was not expecting that at all, and it made my day! That human touch and customer appreciation goes so far. 10/10 experience I’ll definitely be ordering from them again. Keep up the great work Rugtolia :)